Advance booking is required to confirm availability. A minimum of 30% advance payment is necessary to reserve your date. Full payment must be completed before the event setup. Cancellations made at least 7 days in advance are eligible for a 50% refund; cancellations within 7 days are non-refundable. Customers are responsible for any damage or loss to rented items during the event. Our team provides timely delivery, setup, and dismantling at your venue. For support or changes, please contact us directly via phone or WhatsApp.